Privacy Policy
Last updated: August 30, 2026
Forever Green Artificial Grass, LLC (“Forever Green,” “we,” “us,” or “our”) operates forevergreenartificialgrass.com and provides artificial grass installation and landscaping services in San Antonio, Texas and surrounding areas. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website, submitting a form, calling us, or texting us, you agree to the practices described below.
Information We Collect
Information you give us directly. When you request a quote, book an appointment, use our chat widget, call us, or email us, we may collect:
- Your name
- Phone number
- Email address
- Property address or service location
- Details about your project, such as square footage, project type, and budget range
- Any other information you choose to include in a message
Information collected automatically. When you visit our website, we may automatically collect:
- IP address and general location, such as city and state
- Browser type and device type
- Pages viewed and time spent on the site
- The website or ad you clicked to reach us
- Cookie and pixel data
Information from third parties. We may receive your contact information from advertising platforms such as Google and Meta when you submit a lead form on those platforms, and from review or referral partners such as Google Business Profile, HomeAdvisor, and the Better Business Bureau.
How We Use Your Information
We use the information we collect to:
- Respond to quote requests and answer your questions
- Schedule consultations, site visits, and installation appointments
- Send appointment reminders and project updates
- Prepare estimates and process payments
- Provide warranty service and follow up after installation
- Send occasional promotions, seasonal offers, and service reminders, where you have agreed to receive them
- Improve our website, our services, and our advertising
- Meet legal, tax, and record keeping obligations
SMS and Text Message Communications
If you provide your phone number and give consent, Forever Green Artificial Grass, LLC may send you text messages about your quote, appointment, project status, or promotional offers.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Consent is not a condition of purchase. You do not have to agree to receive text messages in order to buy anything from us or receive a quote.
Message frequency varies based on your project and your interactions with us.
Message and data rates may apply. Your mobile carrier may charge you for messages sent and received.
To opt out, reply STOP to any message. You will receive a single confirmation and then no further messages.
For help, reply HELP or contact us at (210) 888-1122 or contact@forevergreenartificialgrass.com.
Carriers are not liable for delayed or undelivered messages.
How We Share Information
We do not sell your personal information.
We share information only in these limited situations:
- Service providers. Companies that help us operate, such as our CRM and scheduling platform, email and text message providers, payment processors, website hosting, and analytics providers. These providers are only permitted to use your information to perform services for us.
- Subcontractors and installation crews. Where needed to complete your project, such as sharing your address and project details with the crew assigned to your job.
- Legal reasons. Where required by law, subpoena, or court order, or where necessary to protect our rights, property, or safety.
- Business transfer. If Forever Green is sold, merged, or reorganized, customer information may transfer as part of that transaction.
As stated above, text messaging consent and phone numbers collected for SMS are never shared for any third party marketing purpose.
Cookies and Tracking
Our website uses cookies and similar technologies, including analytics tools and advertising pixels from providers such as Google and Meta. These help us understand how visitors use the site and allow us to show relevant ads to people who have visited us.
Most browsers let you refuse or delete cookies through your browser settings. Turning off cookies may affect how parts of the site work.
Your Choices
- Email. Click the unsubscribe link at the bottom of any marketing email.
- Text messages. Reply STOP to any text.
- Phone calls. Ask us to place you on our internal do not call list.
- Access and deletion. Contact us to request a copy of the personal information we hold about you, to correct it, or to ask us to delete it. We will respond within a reasonable time and may need to verify your identity first.
Texas residents and residents of other states may have additional rights under applicable state privacy law. Contact us using the details below and we will honor any rights that apply to you.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep customer records for as long as needed to provide our services, honor warranties, and meet legal and accounting requirements. Marketing contacts are kept until you opt out or ask us to delete your information.
Children’s Privacy
Our services are directed to adults. We do not knowingly collect personal information from anyone under 13. If you believe a child has given us information, contact us and we will delete it.
Third Party Links
Our website may link to other sites, such as social media pages or supplier websites. We are not responsible for the privacy practices of those sites. Review their policies before sharing information with them.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last updated” date. Continued use of our website or services after a change means you accept the updated policy.
Contact Us
Forever Green Artificial Grass, LLC 10415 Perrin Beitel #201 San Antonio, TX 78217
Phone: (210) 888-1122 Email: contact@forevergreenartificialgrass.com
Business hours: Monday to Friday 10:00 to 18:00, Saturday 10:00 to 15:00
